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Quality customer support is a top
priority when choosing web hosting
company. Phone number should be
listed and even more important is
that they offer live chat with
acceptable wait time (no more than
5 minutes). 24/7 telephone or live
chat support is a must.
Hosting company should feel
comfortable disclosing approximate
number of clients (too many clients
could mean slow response time,
while not too many, could mean
that company is just starting out,
or is unable to get enough clients,
multiplying the possibility of going out
of business). Minimum 10000 clients
is expected from serious hosting
company. There are probably a lot of
small companies which fare better
than bigger companies, but common
sense would be to stick with
company that has been in business
for a long time which makes it an
established business.
Most of the web hosting companies
offer different hosting plans, so
companies that offer side by side
comparison should definitely have an
advantage over the ones that don't
offer it.
Pay attention to price listed for each
type of hosting. It might look too
good to be true. That usually means
that it has to be paid either quarterly
or yearly. Price should never be the
only factor in choosing a web host. Usually, prices are very similar between different hosts. Google the name of the company for a possible scam. Also, checking forums and www.bbb.orgfor a number of customer complaints (if they were solved or not) is a good idea to avoid potential undesirable surprises. |
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